After receiving many email inquiries from customers & readers asking my opinion on the confusing claims of many, many producers of pet pain remedies----I directed the staff to research the various claims and promises presented on the Internet. The short version is this:

We found that there are currently 11 web sites that currently promote pet pain relief solutions. We then conducted an in depth evaluation of each of them.
We utilized an evaluation system that employs a 5 Key Point Evaluation Criteria, as follows:

	Length of time the product has been sold
	Verifiable references
	Customer Service
	Guarantee of satisfaction
	Privacy Protection

Here’s what we found out…
Our results were highly disappointing. Most of the sites failed to meet even 2 of the above criteria. Quite a few were individuals involved in multi level marketing (MLM) programs, who did not offer the professional presence that one should expect when putting a health substance in their pet's body. Several refused to participate in providing answers to a few simple questions, or could not provide a live voice answering their phone during business hours. Many did not even respond to our written request to submit a paragraph explaining & proving how their product worked.

Many sites offered written references, but when asked to verify them, they refused to do so, making us wonder if they were really the words of their favorite brother- in-law. A few even scored a ZERO on this 5 Key Point Evaluation System, and were, in fact, little more than scams.

An incredibly high percentage of the web sites demonstrated the following defects and problems:

	Outdated Information
	Non-working Links
	Links that lead to other parent company sites
	No help section
	No live support

However, as in all businesses, there were a few that we found to pass our Evaluation. Of those two, only one scored a perfect 5, in our Key Point Evaluation Criteria. The only one that scored highly enough to recommend was FlexPet w/ CM8™, and they earned our 5 Star Approval. Our runner up, Arthro-ionx, ran a distant second, but with reasonable ratings.

Flexpet w/ cm8™

When contacted, we found the staff at FlexPet to be readily available by phone or by email, with a live voice offering pleasant response to our investigator's' various questions. Support calls and phone orders are taken by company employees during normal business hours, and they have 24/7 hour phone ordering via an outsource call center. Of course, sales via the Internet can be placed anytime.

They have been selling their non-prescription pet pain treatment product mainly via television, & radio for nearly 10 years, and for the last 18 months or so on the Internet. Their Internet Sales are via Secure Socket Encryption, so no personal information can be discerned by others, and they have a very strong Privacy Policy protecting the customers' email address. Their Privacy Policy states that they never sell email address under any circumstances.

When we called directly, the company was very open about themselves and their product. We were even able to schedule an interview with the President on short notice. He speaks of his product with absolute pride, and after obtaining our assurance not to divulge them further, he provided contact information to several of the people who are featured as Video References on his web site. (More on this later.) When contacted, their references were actual, factual, pleasant and very enthusiastic about what FlexPet had done for their pets.

The lynchpin of FlexPet's claims of effectiveness is CM8™, which is their trademarked derivative of cetyl meristoleate. According to the President of FlexPet, besides being exclusively trademarked, CM8™ is far too expensive for anyone else to use in their product, and CM8™ can be found exclusively in FlexPet. Like Glucosamine (which is also found in both FlexPet & Arthro-Ionx) CM8™ is also a man made component that offers the ultimate in pain relief for not only joint pain, but other osteoarthritic pains. Others cannot obtain it, and cannot afford it in their products, he claims. It was developed in the 60's by Dr. Harry Diehl while working for the government at the National Institute for Health in Washington, DC. Even though CM8™ was clinically approved and proven effective, his discovery was pretty much "shelved" until it was "rediscovered" in an article in the March issue of the American Journal of Pharmaceutical Sciences. About 5 years later, the Flexcin International obtained the rights to the product, and FlexPet was born.

Although FlexPet has been in business very close to 10 years, we found no complaints of any nature, either resolved or unresolved, with any Better Business Bureau or any other regulatory agency.

Here’s what this means…
If your pets are suffering from pain, the last thing you need is to invest in a product that is not clinically approved, and does not or might not work. Offering clinical approval of a unique ingredient not available elsewhere, and from a company deemed reliable, & offering a money back guarantee, you really don't have much to lose. When you look at the Industry as a whole, Flexcin rates out head and shoulders above the others.

Here are our findings, Key Point by Key Point: